Tipsport Vegas and Player Protection: Tools, Rules and Contacts

In §§ 13 to 16, zákon č. 186/2016 Sb. provides that a gambling operator must equip players with tools and information that allow them to play safely. This applies to every operator, and Tipsport.net a.s. is no exception. The obligations cover offering financial and time limits, explaining the risks and the option of self-exclusion, and protecting minors.

The term responsible gambling itself refers to a conscious approach to play in which the player stays in control. The goal is to keep the risks of excessive gambling small and to prevent addiction. It cannot work without the player's own involvement: anyone who pays close attention to their behaviour will recognise warning signs early.

A gambling problem rarely arrives overnight; it tends to creep in gradually. Take notice if any of the following applies to you:

• Money: you spend more than you set for yourself, borrow to gamble or try to win back a loss with another bet (so-called chasing losses).
• Escalation: you gamble more and more often, or for bigger amounts.
• Responsibilities: you put off work, study or family because of gambling.
• Consequences: you carry on playing even though you already have debts or conflicts.
• Secrecy: you hide from the people close to you how much and how often you gamble.
• Mind and health: without gambling you feel restless, irritable or anxious, and your mental or physical health is suffering because of it.

If you notice these signs in yourself or in someone close to you, turn to the prevention tools or contact professionals.

A player account with Tipsport Vegas contains tools that, under zákon č. 186/2016 Sb., serve to monitor and restrict gambling. All registered players have access to them.

1. Time-out. A temporary exclusion from play for a period of your choice: 24 hours, 7 days or 30 days. While it runs, you cannot log in or take part in games; when it finishes, the account returns to normal.
2. Deposit limit. The highest amount that can be sent to the gaming account per day, week or month. Once you reach it, you have to wait for the period to end before depositing again.
3. Bet and loss limit. An upper boundary for the value of bets or net losses within the chosen period. Whoever reaches it cannot place another bet or continue playing.
4. Time limit with reality check. The maximum playing time per day or week, combined with regular notifications about the time spent in the game.

A limit can be set, lowered or cancelled in the account. An increase only takes effect after a protection period, that is, after 24 hours at the earliest.

Sometimes gambling has to stop immediately, without further settings. That is what the panic button is for, and as a registered player you have it directly in the user interface.

Pressing the button excludes you from all gambling for 48 hours. The system automatically removes you from all of the operator's online platforms and, at that moment, offers you the chance to have yourself entered in the Register of Excluded Persons (RVO).

Offering this function has been mandatory since 1 July 2024 for operators of internet games and gaming halls; the obligation stems from zákon č. 186/2016 Sb.

On the basis of § 16 and § 16b of zákon č. 186/2016 Sb., any player can ask to be excluded from gambling, either temporarily or for good. The request is made either in the user account or through the gambling operator.

An entry in the Register of Excluded Persons (RVO) applies to every gambling operator in the Czech Republic. Removal can be requested no sooner than one year after the entry was made.

What an entry leads to

A person recorded in the Register of Excluded Persons (RVO) is barred from gambling with every licensed operator in the Czech Republic.

Ways to apply

In your user account with the operator, by confirming after activating the panic button, by a data box message addressed to the Ministry of Finance (Ministerstvo financí ČR), or in person at Czech POINT.

Who keeps the register and whom it lists

The Czech Ministry of Finance, under zákon č. 186/2016 Sb. Apart from people who have asked for exclusion, it records people excluded by law, for example those facing enforcement or insolvency proceedings or receiving certain benefits.

Anyone who wants to gamble in the Czech Republic must be at least 18; this threshold is set by zákon č. 186/2016 Sb. The operator ensures the condition is met: at registration it verifies the age and identity of each player, for example through BankID or another method, and repeats the check when winnings are withdrawn. Participation by minors is strictly prohibited.

The seven statements below are based on the PGSI index (Problem Gambling Severity Index). For each one, consider whether it applies to you.

• More money goes on gambling than I set in advance.
• I feel I should cut my gambling down.
• I feel guilty during or after gambling.
• I try to win my losses back by gambling again.
• Because of gambling I neglect duties or relationships.
• People close to me have said that I have a gambling problem.
• I have borrowed money to gamble.

If more than one statement applies to you, consider the prevention tools or contact specialists. This is a rough guide, not a professional diagnosis.

Help with gambling addiction is provided by specialist services that act discreetly. You can get in touch once gambling stops being enjoyable for you:

• the Clinic of Addictology, 1st Faculty of Medicine, Charles University and General University Hospital in Prague (adiktologie.cz),
• the National Helpline for Addiction, telephone 800 350 000, free and anonymous,
• Společnost Podané ruce, podaneruce.cz.

You can reach the editorial team at contact@tipsport-recenze.cz. Feel free to get in touch with queries about the page content or to ask for more information.

May people younger than 18 gamble? They may not. Minors are barred from taking part, which the operator checks both at registration and when winnings are withdrawn. What should I do if I feel I am addicted to gambling? Try the indicative self-test and set yourself limits. For professional advice, there is the National Helpline for Addiction, reachable on 800 350 000. How do I set a limit at Tipsport Vegas? Open your user account and go to the responsible gambling section. You can restrict deposits, bets, losses and playing time there. How soon can I have myself removed from the RVO? Removal from the register can be requested no earlier than one year after the entry. Where does the panic button obligation apply? To internet gambling and gaming halls, since 1 July 2024. The button excludes you immediately from all gambling for 48 hours. Where can I find more detailed information? On the operator's website, in the part dedicated to responsible gambling, and on the website of the Ministry of Finance (Ministerstvo financí ČR). Which routes lead to an entry in the RVO? In person at Czech POINT, by data box to the Ministry of Finance, by confirming after pressing the panic button, or in your account with the operator.

People under 18 may not take part in gambling (18+).

Ministerstvo financí ČR warns that addiction may arise from participation in gambling. Help contacts are listed above.